Frequently Asked Questions
Everything you need to know about your Rotary timepiece.
How long is the warranty on a Rotary watch?
All Rotary watches come with a standard 2-year warranty, which can be extended to 3 years if you register your watch online within 30 days of purchase.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. Please ensure the protective films are intact to qualify for a full refund.
How should I care for my leather strap?
To preserve the life of your leather strap, avoid contact with water, perfumes, or oily substances. We recommend wiping it with a dry, soft cloth after wear.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping times and costs vary by location and will be calculated at checkout.
Are Rotary watches water-resistant?
Most of our watches are built to the 'Dolphin Standard,' meaning they are water-resistant and suitable for swimming and snorkeling, but please check the specific ATM rating of your model.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.